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Returns

Returns policy

Our return policy guarantees you to return your order without any reason within 30 days after receiving. 

We offer refunds to your original payment method on all items returned to us within 30 days from the date of delivery. We also offer exchanges, you can request an exchange for a different size/colour of a product. *All exchange requests are processed subject to stock. If the item is unavailable you will be automatically refunded in line with our returns policy.

Please send us an email if you would like to return your item(s). We will provide you with the appropriate instructions and return form.

E-mail: info@icon-amsterdam.com

Thoroughly inspect items as soon as they are received; as we will only accept products returned to us in their original condition and fit for resale unless we have been given prior notice that an item is faulty.

Please don't use scissors or knives to open your package; you are able to just tear the packaging open. Returns with scissor or knife marks will not be accepted. Items must be returned to us in an unworn and unwashed condition, deemed fit for resale with tags still attached. Please be very careful when trying products on, for example, please ensure you are not wearing makeup, perfume, deodorant or antiperspirant which may leave marks on the product as we will not be able to arrange an exchange or refund for any item returned to us with any marks or stains.

ICON. AMSTERDAM cannot accept returns on items purchased during a giveaway clearance or sale.

Shipping charges are non-refundable.