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Returns

Returns policy

Our return policy guarantees you to return your order without any reason within 14 days after receiving. 

If you would like to exchange an item for a different size/version, you can return your item to us for a refund, and then place a new order to get the item of your choice. We will refund the money of the returned item to you.

Please send us an email if you would like to return your item(s). We will provide you with the appropriate postage details.

info@icon-amsterdam.com

ICON. AMSTERDAM cannot accept returns on items purchased during a giveaway clearance or sale.

Please don't use scissors or knives to open your package; you are able to just tear the packaging open. Returns with scissor or knife marks will not be accepted. Items must be returned to us in an unworn and unwashed condition, deemed fit for resale with tags still attached. Please be very careful when trying products on, for example, please ensure you are not wearing makeup, perfume, deodorant or antiperspirant which may leave marks on the product as we will not be able to arrange an exchange or refund for any item returned to us with any marks or stains.

Thoroughly inspect items as soon as they are received; as we will only accept products returned to us in their original condition and fit for resale unless we have been given prior notice that an item is faulty.

Delivery charges are non-refundable.