THE PRIMO TRAINER

We aim to process all orders placed before 23:00 on the same day. However, during busy periods, please allow 1–3 business days for your order to be processed.

Netherlands & Belgium: 1-2 working days (free over €125)

Germany: 2-3 working days (free over €125)

Rest of Europe: 3-5 working days (free over €150)

Rest of the world: 4-8 working days (free over €150)

For more information please see our shipping page here.

We offer a 14 day return or exchange policy if you are not happy with your order for any reason. For more information please see our Return Policy here.

How long will it take to receive my order?

We always strive to deliver your parcel with the best carrier and service for your country. All information about the shipping times and rates by country can be found on our shipping page.

What is your return policy?

We use a return period of 14 days during which the customer may return his or her package without giving any reason. These 14 days start when the package is received. Please note that the return shipment must be sent back to us within these 14 days.

What is fast and insured shipping?

Fast and insured shipping ensures your package arrives swiftly and securely. With our expedited shipping options, your order is prioritized for quick delivery, while comprehensive insurance coverage provides peace of mind against loss or damage during transit. Shop with confidence knowing that your items will reach you promptly and safely.